Secure Courier

Support and Assistance

We are here to help you. Contact our support team for any questions regarding our fast courier services and secure logistics.

Direct Contact

For immediate assistance, call or send an email.

Support Channels

Choose your preferred way to contact us.

  • C
    Live Chat

    Available in the app and on the website.

  • T
    Support Tickets

    Submit a detailed request.

  • F
    FAQ & Guides
    Access help resources
Schedule and Response Time

We guarantee a prompt response.

Working Hours

Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 14:00

Average Response Time
  • Phone: under 2 minutes
  • Email: under 4 hours
  • Chat: immediately

For frequent questions about tracking codes, rates, or privacy policies, visit our support center.

Recommended Shipping Safety Practices

Follow these recommended practices to ensure the fast and secure transport of your business documents.

1

Choose the Right Packaging

Use rigid cardboard envelopes or special document boxes to prevent damage during transport.

  • Moisture-resistant envelopes
  • Anti-fraud security seal
2

Use Our Recommended Services

For maximum confidentiality, choose service packages with advanced tracking and delivery confirmation.

Premium Rapid Courier Recommended
Secure Document Transport Popular
3

Prepare the Package for the Courier

Ensure the shipping details are filled out correctly and that the documents are ready for quick pickup by our uniformed courier.

CS

Specialized Courier

Electronic confirmation on tablet

Need personalized advice for secure logistics?

Contact our team

Transparent Pricing Plans

Choose the fast and secure shipping solution that fits your business needs. All plans include advanced tracking codes.

Basic

For occasional shipments

49 RON / shipment
  • Domestic delivery in 48h
  • Online package tracking
  • Up to 5 documents/envelope
Choose plan
MOST POPULAR

Business

For companies with regular flow

299 RON / month

10 shipments included

  • Delivery in 24h domestically
  • Advanced tracking & notifications
  • Security seal included
  • Dedicated phone support
Choose plan

Enterprise

Complete logistics solution

Custom
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